Extended 3-Year Protection Plan

AKK Platinum Installations

1. Overview of Coverage

The AKK Extended Protection Plan provides additional coverage beyond the manufacturer’s warranty for eligible appliances and home products purchased through AKK Platinum Installations. This plan protects against mechanical and electrical failures resulting from normal residential use.

2. What This Plan Covers

• Mechanical and electrical breakdowns
• Failures after manufacturer warranty expires
• Defects during normal use
• Internal component malfunctions

If a product cannot be repaired, AKK may replace it with a comparable model or reimburse the original purchase price (excluding taxes and fees).

3. Coverage Period

• Begins after manufacturer warranty ends
• Extends coverage for 3 additional years
• Non-transferable

4. How the Warranty Process Works

• Contact AKK support
• Diagnosis and troubleshooting
• Repair or replacement
• Resolution and completion

5. What Is Not Covered

• Cosmetic damage
• Misuse or neglect
• Unauthorized repairs
• Commercial use
• Acts of nature
• Consumable parts

6. Customer Responsibilities

• Follow manufacturer guidelines
• Keep proof of purchase
• Allow service access
• Report issues promptly

7. Optional Installation Support

Professional installation is available through AKK to ensure proper setup and performance. Installation is optional but recommended for optimal product operation.

8. Claims & Service Limitations

• Service availability varies by location
• Third-party technicians may be used
• Replacement may vary by brand but match function
• Coverage limited to purchase price

9. Cancellation Policy

• 30-day full refund if unused
• Prorated refund after 30 days
• AKK may cancel for misuse or fraud

10. Limitation of Liability

AKK is not liable for incidental or consequential damages including loss of time, inconvenience, or product contents. Liability is limited to the original purchase price.

11. Legal Disclaimer

This plan is a service contract and not an insurance policy. Coverage may vary by state law. Customers may have additional rights depending on jurisdiction.